Frequently Asked Questions

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We do not know if you should. 

At Clipper Pools, our goal is to focus on preventative maintenance. We schedule regular equipment maintenance and utilize the most advanced chemical testing methods available. Most of our clients come from the city and visit on weekends, so it’s crucial that their pools are ready for swimming. 

As a local, service based company, majority of issues can be resolved within hours. If equipment needs to be replaced. We keep pumps, filters, and heaters inventoried. We pride ourselves on having an excellent personal-to-client ratio. However, as a seasonal business, we acknowledge that mistakes can happen. We strive to hold ourselves accountable and make things right for our customers.

We kindly ask for clear communication with our office at 631.335.6031 (texting is preferred), and for payments to be made according to the terms outlined in the agreement. Now to the list:

1.  Largest service provider in the Village and the Hamlet.

2. Everytime service or work is done at your property you will will receive a report upon completion. Work done, pictures of work and pics of gate closed.

3. No binding contracts. If our customer's are not pleased, we want to find out ASAP. Unlike other companies that lock their customers into a season, if either party is not happy. You are not tied to a term. 

4. Ask any realtor in town and/or your neighbor. Chances are they use Clipper Pools.

 
Rest easy knowing that we not only hold full licenses and insurance but also boast Certified Service Technicians accreditation from the Pool and Hot Tub Alliance (PHTA). 

Yes. We build out of our teritory in unique situation.

We are dedicated to meet all your swimming pool needs. we offer weekly service and maintanance, pool design construction and renovations, openings/ closings and winter watch as well as sales of new equipment including loop loc safety covers. Reach out to us with your specific requirements, and let's discuss pricing tailored to your needs. 

Yes! Clipper Pools offers financing for your pool projects through HFS Home Improvement Loans. As an HFS contractor, we provide convenient financing solutions to help make your dream pool a reality. Start the process today with a quick inquiry that won’t impact your credit.

For more details, visit our Financing Page.

 
With Skimmer, the highest level of software for the pool industry, our Certified Service Technicians are confident your information is always current, from precise chemical readings to a detailed service history, right down to remembering your pet(s) names! What sets CLIPPER POOLS apart is our commitment to transparency—we deliver a comprehensive service report via email, complete with chemical readings, dosages, and a checklist of completed tasks. Accompanied by pool photos showcasing our meticulous work, our clients can relax, confident that their pool is not only clean and chemically safe but also primed for endless fun! 

Yes, Clipper Pools is a PSEG Partner so when we install your heat pump/pool heater you will be eligible for rebates. Below are helpful links for this proccess.

https://www.psegliny.com/saveenergyandmoney/energystarrebates

https://psegli.capturesportal.com/Content/Documents/FAQ.pdf

Winter Watch is a service we provide after your pool is closed. It is designed to minimize and prevent damage to pool and equipment from freeze, snow and ice. Winter Watch provides the following services on monthly basis from November to March.

• Balance water chemistry to help limit algae growth and prevent water from being corrosive or scale forming.
• Pool covers are cleaned of debris, inspected and adjustments are made to springs, pipes and anchors.
• Pool water level is checked and lowered when needed, if water freezes at the tile line tiles can break off however when water level is too low to support your winter cover it is at high risk of damage.
• Lines and plugs are inspected.
• In the event of your pool draining due to a leak winter watch dramatically increases the chances of addressing it before it can ruin your liner, winter cover and your pool walls from collapsing.

PROTECT YOUR INVESTMENT